After 9 months of service, our AS502 GlobespanVirata Hyundai router finally died. I failed to resuscitate it after an attempt to update the firmware due to repeated system failures. I hereby offer the following eulogy:
Dear router, I only speak the truth when I say, you did not exactly serve us well. You left us many hours of frustration, anguish and pain when you repeatedly screw up MSN and drop packets of data when we least expect it. You wasted much of our time downloading off BitTorrent with obscenely slow download speeds when we knew you were capable of much more. Yet, you served us in dire times in ebay.com bidding and obtaining licenced Initial D manga off IRC (albeit very slowly). May your warranty not be void when I send you in for service this summer.
Here’s a piece of advice to router buyers out there… STAY AWAY FROM THE AS502 [or its evil doppeldanger the GS8100] or anything on a Globespan Virata chipset. If you google it up, you’ll find many Malaysians buying that cheap piece of trash (myself included). Simply not worthit. A cheap router doesn’t necessarily mean a good router and I think our experience is testament to that. Here’s why:
I’ve realised that the best computer hardware out there comes with fantastic support may it be a message board or a website with detailed information how to get the best out of your purchase. Just try Googling up LinkSys, 3Com, DLink or Netgear! Conversely, Google up the AS502, and you get jack – except a thread on dslreports.com with people who are at wits end with their router. Though the AS502 is based on the GlobespanVirata chipset (the core that powers the router/modem), support is sparse. The best port of call was the Solwise.co.uk forum boards relating to the SAR110 but even the posts there couldn’t help resurrect our router from the dead.
Lesson number one: Try to buy products from a reliable brand who at LEAST have a website with support information. We should have bought the DLink DSL-500 when we had the chance. It was just that forking out £80 at MicroDirect wasn’t exactly our cup of tea at the time. Now that model isn’t sold anymore. Seems that people are slowly making the transition to wireless-LAN hence shops no longer carrying expensive wired solutions. Safia: your house is VERY lucky and we are envious. Can we convince you guys into a sale?
When making a hardware purchase, TRY to do a leeetle bit of homework by reading reviews – the more the better. Our new £69 DC-214 Sitecom router is faring pretty well so far, but it was a neccessary purchase. Given proper time, I wouldn’t have bought it. A maximum of 20 forwarded ports = bad. But BitTorrent speeds are constant, hitting > 1mpbs on a good day else 20kB/s – 30kB/s with three of us housemates torrenting at the same time. It’s not that this wasn’t possible before; its just that the old AS502 kept dropping the connection once a certain threshold was met. Something to do with the VC - whatever that is – being congested. If that means gibberish to me, I can only imagine what it means to a non-techhy. And that is the gist of lesson number two: Good hardware function like they should. If you have to make sense of your hardware then its crap. Seperate the good and crap with the magic that is google.
And lesson number three: WHENEVER POSSIBLE, buy stuff from a shop where you can return stuff easily: used or unused, faulty or otherwise. Here’s a big plug to Maplins. I’m going to return all the cables I used to try and fix the old banger today. Hope they don’t make a fuss hee hee! All is fair and square: it’s in their returns policy!
So yes, finally after 9 months I’m reachable via MSN now with no scares of sudden disconnections and now able to hold a decent online conversation. My housemates and I are all breathing sighs of relief as we wonder what made us put up with that idiot box for so long. 9 months of crappy internet connection is simply unnaceptable!